WEBSITE MANUAL

Our curated search experience is thoughtfully divided into key categories—Bundles, Spotlights, Wine Glasses, Champagne Glasses, Decanters, and Accessories—for easy, intuitive browsing. Simply press on your desired category to explore a refined selection without the distraction of full product pages.

Beneath each category image—such as Wine Glasses, Decanters, and more—you’ll find a “See More” button. Simply tap it to be seamlessly guided to the full collection within that category, where every product awaits your discovery.

In the side panel, you’ll find a Products section listing all our available collections. Simply select your desired category to instantly view the curated offerings within.

Tap the star icon to enter our Collection Page, where all product categories are elegantly gathered in one place for effortless exploration.

Each product box features a dedicated button for accessing in-depth specifications—“Ensemble Details” for bundles and “Product Details” for individual items. Tap to explore the full specifications page, where you’ll find expert insights, frequently asked questions, and client satisfaction data—all thoughtfully presented to inform your decision.

The three-line icon in the upper corner opens the full navigation side panel. This panel gives you streamlined access to every essential section of the website—Home, Collection, Website Guide, and your Cart. It also includes direct entry points to all product categories, the About Us section, and our Contact options. Whether you're looking to explore, shop, or get in touch, everything you need is just one tap away.

Each icon in the navigation bar serves a direct and purposeful function to guide your journey smoothly: – Three-Line Icon: Opens the side panel, giving access to all major site areas. – Star Icon: Instantly directs you to the Collection Page, where all product categories are neatly displayed. – Shopping Bag Icon: Takes you straight to your Cart for a real-time view of your selected items. – Search Icon: Opens the Search Page to help you explore products by name, category, or keyword. – Home Icon: No matter where you are on the site, this icon brings you back to the homepage. – “S” Icon (in the side panel): Leads you to our monthly Spotlights—a curated space where we feature exclusive product highlights and special discounts.

In the bottom of the side panel, you’ll find the Instagram and Facebook icons. Simply tap these icons to be instantly redirected to our official pages on Facebook and Instagram, where you can follow us for updates, offers, and more.

No matter where you are on the website, simply tap the home icon in the side panel to instantly return to the homepage.

The navigation bar is thoughtfully designed to be intuitive and easy to use, allowing you to quickly access any page you need—no matter where you are on the website. This ensures a seamless and streamlined browsing experience from start to finish.

Your cart can be accessed at any time by tapping the bag icon in the navigation bar or selecting “My Cart” from the side panel. When adding a product to your cart, you’ll also see two options: “Continue Shopping” to keep browsing, or “View Cart” to review your selections and proceed.

To add a product to your cart, simply tap the “Add to Cart” button. Your item will be added instantly, and you’ll be presented with two options: “Continue Shopping” to explore further, or “View Cart” to review and proceed with your order.

Easily adjust item quantities or remove products directly within your cart. Simply use the plus and minus buttons to update quantities, or tap the trash icon to remove an item instantly.

Review your selected items carefully in the cart to ensure everything is just right. When you’re ready, press the “Checkout” button to securely proceed with your purchase.

After pressing the Checkout button, you’ll be directed to a secure page to enter your details such as name and address. Once submitted, your order will be sent to us, and our team will promptly contact you to confirm your preferred delivery date and time. Please note, we accept cash on delivery only.

You can access our contact channels from multiple areas on the site. In the side panel, you’ll find an Executive Contact section. As you scroll the page, an image with a “Navigate” button also appears—tap it to view all available contact options. Additionally, the footer at the bottom of the website includes a dedicated Executive Contact area for quick access.

For general inquiries, you can fill out our Contact Form—a formal way to reach our team with any questions, concerns, or requests. Once submitted, our support team will follow up with a response tailored to your message.

Need more personalized assistance? Use the Consultation Request form to schedule one-on-one guidance. Just provide your details and preferences, and we’ll get in touch to coordinate your consultation.

Visit our Emails Page to view a full list of our department-specific email addresses. Simply tap the one most relevant to your request—this will open your default email app with our email pre-filled, ready for you to compose your message.

For fast, informal communication, tap the WhatsApp button to open a direct chat with us. You’ll be taken straight to our WhatsApp number, where you can send a message instantly.

Points are credited automatically with every purchase you make — no registration or sign-up required. From the moment you start shopping, your points accumulate continuously, reflecting your engagement with our collections. Each dollar spent on Korciel’s exquisite glassware brings you closer to remarkable rewards, making every order more valuable.

As your points grow, so do your benefits. Points can be redeemed for curated discounts and exclusive rewards crafted specifically for our discerning clientele. Whether it’s a luxury glassware set or a personalized engraving service, our rewards elevate your experience and celebrate your loyalty in the most refined manner.

Our program features sophisticated membership tiers that recognize your dedication and elevate your privileges accordingly. As you reach higher tiers, enjoy enhanced benefits such as early access to limited editions, priority shipping, dedicated concierge support, and exclusive invitations to private tastings and masterclasses — all designed to enrich your lifestyle.

Our program is crafted for simplicity and sophistication. With no sign-ups or complicated points management, your loyalty is acknowledged transparently and elegantly. Points are tracked automatically, and you can effortlessly redeem your rewards at checkout or through your online profile, ensuring a streamlined and pleasurable experience.

We uphold the highest standards to ensure your experience is consistently exceptional. Transparency, integrity, and fairness are the pillars of our loyalty program. Every interaction reflects our dedication to honoring your trust, delivering unparalleled quality, and rewarding your loyalty with respect and elegance.